Refunds, plainly.

Coffee is perishable and roasted to order, so we do not accept returns. We do better than returns:

Damaged, lost, or wrong

If your order arrives damaged, never arrives, or is not what you ordered, write to [email protected] within 30 days with your order number. We reship or refund in full, your choice. No photographs of sad boxes required, though we do enjoy them.

You just did not like it

Thirty days, full refund, no argument. Keep the box; sending coffee back helps nobody. We will ask what you brewed and how, because it helps us point you at a better roast next time, but the refund does not depend on your answer. Taste is taste; we will not argue with yours.

Subscriptions

Cancel anytime before a renewal fires and you owe nothing further. A renewal that has already gone to the roaster ships; it is coffee by then.

Refunds land on the original payment method through Stripe, typically within 5 to 10 business days.